RESPOND TO A WRITTEN REQUEST ON TOMATO TOEIC WRITING FLOW
I. IN-HOUSE EMAIL.
OFFER YOU A PROMOTION (FLOW P73-74) – ASK QUESTIONS
Dear Ms. Facinni,
I am very interested in the marketing supervisor’s role. However, before accepting the offer, I would have a couple of questions about the position.
First of all, I was wondering which branch the vacancy is in. I would much prefer to stay in my city to work in. Moreover, could you let me know what hours I have to work? I would rather not work on weekends.
Please get back to me as soon as you can.
Sincerely,
Thuc Duong
PUNCTUALITY AT WORK (FLOW P76) – ASK QUESTIONS
Dear Sarah Berger,
I just have received your email regarding the new company policy on lateness. So, I still have a few questions about that policy.
Firstly, we have been using flexible working hours for a long time. So, Are flexible working hours still allowed? Secondly, in case someone breaks that policy and go to work later than 8:30 a.m. then how is the penalty imposed?
I am waiting for your response.
Sincerely,
Thuc Duong
- What if I have a meeting out of the office?
- What if I had worked late the day before?
HEALTH AND SAFETY SEMINAR (FLOW P81) – ASK QUESTIONS
Dear Glenn Watts,
I have just received your email about the health and safety seminar next week. So I have a couple of question about it.
First of all, I am going away for a vacation next Friday. So I might not be able to make/attend it. Could you tell me what day the seminar is going to be held on? Also, if I can’t make it. How can I get a copy of the materials?
Thanks,
Thuc Duong
INTERNET DISRUPTION (FLOW P92) – REQUEST
Dear Mr. Roberts,
I am writing to respond to your email on July 23. I know from your email that the network on the 4th floors will be down for most of the day.
Because we still have to work on that day. So please provide us with wireless laptops. Besides, let us know the maintenance schedule of the network one month in advance.
Thank you,
Thuc Duong
- Send us your annual schedule for updating the network.
- Give me an exact schedule for the IT maintenance work.
SALES PROMOTION (FLOW P97) – REQUEST
Dear Jenny Patel,
I have just received your email regarding tomorrow’s promotion. I have some last-minute requests for you.
Firstly, I have done all of the things that you gave me before. So, could you please review my work? Moreover, I might have trouble getting to the Corby Mall tomorrow. Would you be able to give me a ride?
Please return to me as soon as you can.
Thank you,
Thuc Duong
Staff Meeting (FLOW P101) – REQUEST
Dear Ms. Ava Taylor,
I have just received your email inform tomorrow staff meeting at the conference room 2. I am going to have a reservation with the dentist tomorrow afternoon. So I might not be able to attend the meeting.
However, I still want to stay updated with the new policy of our company. Therefore, I am writing to request a copy of the minutes from the meeting. Also, if there are any handouts for the meeting, please send them to me. Lastly, I’d like you to convey my apologies to the rest of the staff at the meeting.
Thank for your kindness.
Thuc Duong
Dear Ms. Taylor,
I am writing in order to respond to your email on August 7. To prepare for the meeting I have some request for you.
First of all, from the last meeting. We held in the conference room A too. However, there is not enough space for all our staff and it was inconvenient for all. So I think you should change the location of the meeting to the conference ballroom. It is bigger and more convenient.
Also, I am going to be a chairman for the tomorrow meeting. So please, prepare a set of the micro and speaker for me.
Finally, there are some handout documents which I will deliver for all the staffs in the meeting. I sent this document to your email, please print it out for me.
Thank for your kindness.
Thuc Duong
INFOR ON THE COMPANY EVENT (FLOW P108) – PROVIDE INFORMATION
Dear Ms. More,
I am happy to give you some information about this year’s employee awards ceremony. Please convey bellow information to your team members.
First, tell them that we have selected a venue. It is a luxury area and they will surprise about it.
Second, let them know it is going to last for about 3 hours.
Finally, let them know they are welcome to bring partners along to the event and the buffet dinner will be provided.
Best regards,
Jaden Wilson
Customer Service Workshop (FLOW P112) – PROVIDE INFORMATION
Dear Caleb,
I highly appreciate your concern about the workshop. So I would like to give you some information about the workshop to help you decide whether to attend or not.
First of all, the workshop will be led by Mr. Thuc. He is an expert from Vietnam. I think with his well-known reputation, the workshop will be meaningful and expanding your skills.
Moreover, the workshop will include many/a number of exercises.
Regards,
Emma Moore
Complaints about Work (FLOW P124) – COMPLAIN
Dear Deloris Wile,
There are several problems I would like you to do it better in the future.
First, I got the list of customer one week later than I was supposed to get it. It was really unprofessional.
Second, a lot of information I requested was missing. Are you really do not know how it is important for me?
Finally, I expected to get a long list of the customer database. However, the list you sent me was not large enough.
Thank you!
Les Verdant
Meeting (FLOW P144) – SUGGEST
Dear Ken,
I have a couple of suggestions about matters you should add to the meeting’s agenda.
Firstly, I t
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